THE AGREEMENT BETWEEN US

Terms of Service

Last updated: [[LAST_UPDATED]]  ·  By using Rekodi, you agree to these terms.

Plain terms for a records tool. Rekodi keeps your books; it does not give financial or tax advice, and it does not move your money. The details are below.

Rekodi is in testing Rekodi is offered during a testing period to a small number of businesses. The service is provided as-is while we improve it, and features and prices may change. We'll give you reasonable notice of anything that affects you.

01The service

Rekodi is a business record-keeping service that runs inside WhatsApp. You send it messages describing what happened in your business — sales, purchases, expenses, debts — and it records them, keeps your books, and answers questions about your figures, in English or Kiswahili.

Rekodi is a record-keeping tool, not a bank or a payment service. It does not hold, move, send or receive your money. Where you connect M-Pesa, Rekodi acts only on instructions you give it.

02Your account

  • You must give accurate account details and keep your WhatsApp number secure — messages from your number are treated as coming from you.
  • You are responsible for the staff you add and the roles you give them.
  • You are responsible for the accuracy of the records you enter. Rekodi records what you tell it; it cannot know that a figure you typed was wrong.
  • You are responsible for having a proper basis to hold data about other people you record (customers, staff, suppliers) — see the Privacy Policy.

03Subscriptions & pricing

Rekodi is offered in three monthly plans. Debt (deni) tracking and your daily figures are included on every plan.

PLAN
PRICE/MO
WHAT IT ADDS
Msingi
KES 350
Record sales, purchases and expenses; track who owes you (deni); daily figures. One person.
Kati
KES 800
Everything in Msingi, plus profit (P&L) reports, staff commission reports, a stock-take tool, and a choice of stock valuation (FIFO/LIFO). Up to five people.
Kamili
KES 1,500
Everything in Kati, plus report exports, multiple branches, catalogue features, and automated supplier re-ordering. Unlimited people.

Prices are in Kenyan Shillings, per month, and may change during the testing period with notice. Subscriptions are paid in advance.

04Trial & grace period

New shops start with a 14-day free trial on the full feature set. Near the end of the trial, Rekodi reminds you to subscribe.

If a subscription is not paid by its expiry, there is a 2-day grace period during which Rekodi keeps working but reminds you on each reply. After the grace period, the service is suspended — Rekodi stops responding — but your data is not deleted. It is kept safe and becomes available again as soon as you resubscribe.

05Acceptable use

You agree not to:

  • Use Rekodi for anything unlawful, or to record or launder proceeds of crime.
  • Enter other people's personal data without a proper basis to hold it.
  • Attempt to break, overload, reverse-engineer or gain unauthorised access to the service.
  • Resell or repackage the service without our agreement.

We may suspend an account that puts the service or other users at risk.

06Your data & ownership

Your records are yours. Using Rekodi does not transfer ownership of your business data to us. We hold and process it to provide the service, as described in the Privacy Policy.

  • You can export your data — reports within the product on Kamili, or a full copy on request.
  • You can ask us to delete your shop and all its data at any time; deletion is permanent.

07Availability & no advice

We work to keep Rekodi available and accurate, but during testing it is provided as-is, without a guarantee of uninterrupted service. Message interpretation is automated and can occasionally get something wrong — you should check important figures.

Rekodi gives you your own numbers back; it does not provide accounting, financial, investment, legal or tax advice. For decisions that need professional advice, consult a qualified accountant or advisor.

08Limitation of liability

To the extent permitted by law, Rekodi and its operator are not liable for indirect or consequential losses, or for losses arising from figures you entered incorrectly, decisions you made based on the records, or interruptions to the service during the testing period. Nothing in these terms limits liability that cannot be limited by law.

09Changes & termination

We may update these terms as Rekodi develops; the date at the top shows the latest version, and we'll flag material changes. You can stop using Rekodi at any time and ask us to close your account. We may end or suspend the service, or an account, with reasonable notice except where immediate action is needed to protect the service or comply with the law.

10Governing law & contact

These terms are governed by the laws of Kenya, and any dispute is subject to the Kenyan courts.

  • WhatsApp: [[CONTACT_NUMBER]]
  • Email: [[CONTACT_EMAIL]]
  • Registered address: [[REGISTERED_ADDRESS]]
  • Business registration no.: [[BUSINESS_REG_NO]]